#Quarkxpress customer service upgrade#

Major and Minor releases address the OS upgrade issues. Product release addressing the latest OS upgrade compatibility. Bug-fix release is generally published every month and is determined by the third number in the version format (x.x.X). It supersedes the current Feature Release, which address customer reported defects. Updates that primarily includes corrections, bug fixes and/or minor modifications. QuarkXPress delivers Feature releases every quarter and is determined by the second number in the version format (x.X.x). Feature UpdatesĪ superseding release of the current major release, which adds to, improves or enhances substantial features, functionalities and capabilities of the current release. The QuarkXPress Major Release generally introduces new QuarkXPress document version. Major release is determined by the first number in the version format (X.x.x).

QuarkXPress delivers atleast one Major release annually and are also called Annual Releases. Major Release is a Product release which delivers significant new features, enhancements to existing features, or performance improvements, as well as Error corrections. Self-support documentation available to customers on our support portal –. Support provided by Quark to Advantage/Maintenance Plan customers via portal, phone, chat for a QuarkXPress release. It will not have any technical support or any updates. Once a product reaches EOL, it is not available for download/install.

Our end of life cycle generally spans between 24 months to 30 months before declaring the end-of-life for that product version.

The date on which product reaches end of life for technical support and product updates. We generally support upto two major versions before they are declared EOS i.e current major version and the one before that. The date when a product release is no longer available for new sale to the customer.